IT Trainer / Hybrid
Ocho People are proud to be partnering with their client to recruit an experienced IT Trainer to join a collaborative and supportive IT Training Team.
This role focuses on designing and delivering training across firm-wide IT systems, supporting new starters, upskilling colleagues, and assisting with system rollouts. Training is delivered remotely, with in-person support provided where required, alongside the creation of user guides and video content.
Key Responsibilities
Deliver induction and ongoing IT training across standard and bespoke applications
Design and deliver upskilling programmes and new training courses
Support software and system rollouts
Provide floor walking, desk-side or screen-sharing support when needed
Create and maintain user guides and training videos
Analyse training effectiveness and contribute to continuous improvement
Support the IT Service Desk with training-related queries
Manage training administration, scheduling and attendance records
Skills & Experience
Minimum 3 years' experience as a Legal IT Trainer or similar
Strong communication and relationship-building skills
Confident working with stakeholders at all levels
Highly organised with strong time management skills
Customer-focused, proactive, and able to work autonomously
Passionate about supporting and developing others
Desirable Experience
iManage / WorkSite
Microsoft 365, Teams, Copilot
Windows 10 / 11
Intapp Time, InterAction, Mimecast
Camtasia or Captivate
If you're an experienced IT Trainer looking to make a real impact in a supportive environment, apply now or contact Ocho People for a confidential discussion