Trading Systems Support Engineer (Level 2)
Belfast (Hybrid)
The Opportunity
This is a chance to join a globally scaled, technology driven organisation operating at the heart of electronic trading. The business builds and supports mission critical trading platforms used across international financial and commodities markets, where performance, stability, and precision matter.
You will join an experienced and highly capable team responsible for the implementation and Level 2 support of trading systems that underpin core revenue generating activity. This is a business facing role with real exposure to production systems, stakeholders, and senior engineering teams.
The environment suits engineers who enjoy ownership, problem solving, and working close to live systems. There is clear scope for progression for individuals who demonstrate initiative, technical depth, and a strong service mindset.
The Role
You will be responsible for the day to day support, implementation, and ongoing reliability of trading applications across multiple environments. Working closely with senior engineers and development teams, you will help ensure systems are performant, resilient, and well documented.
This role combines operational support with engineering focused work, including scripting, automation, tooling, and process improvement.
What You'll Be Doing
Monitor and support trading applications to ensure availability, performance, and stability
Act as Level 2 support for incidents and service requests escalated by the business
Implement application changes including fixes, upgrades, and enhancements in line with agreed standards
Build and maintain trading applications and third party dependencies across staging and production
Develop scripts using PowerShell, Bash, Perl, and SQL to automate deployment, monitoring, and health checks
Create and maintain operational documentation including runbooks and troubleshooting guides
Participate in production support calls, incident reviews, and change discussions
Own changes through the full change management lifecycle
Manage ticket queues and contribute to incident resolution within agreed SLAs
Operate in line with ITIL based processes across Incident, Change, Request, and Problem management
What We're Looking For
Essential Experience
Strong experience with Windows Server environments
Unix or Linux experience, ideally at power user level
SQL experience including T SQL and SQL Server Management Studio
Working knowledge of networking and connectivity tools such as SSH, SFTP, and traceroute
Scripting experience using PowerShell, Bash, or Perl
Solid understanding of change management processes
Experience working with monitoring and observability tooling
Strong understanding of ITIL based support models
Proven analytical, troubleshooting, and documentation skills
Desirable Experience
Experience with automation tooling such as Ansible, Jenkins, or similar
Exposure to HTML, JavaScript, and CSS
Additional experience working with SQL databases
Why Apply
Work on high impact, business critical trading systems
Strong exposure to production environments and senior stakeholders
A collaborative, technically strong team environment
Clear opportunities for growth and progression
If you are currently in the market for a new role in a well organised and talented team with market leading benefits, please feel free to apply for the role or reach out on LinkedIn directly.