We're partnering with a global enterprise software provider delivering mission-critical warehouse, order and asset management platforms to major retail and supply chain organisations worldwide. Their technology underpins core operational environments across international markets.
This is an opportunity to join a high-performing Professional Services team delivering impactful projects for tier-one customers.
The Role:
As Project Manager, you will take ownership of customer software implementation and upgrade projects from initiation through to go-live.
You'll manage multiple concurrent projects, acting as the primary day-to-day contact for clients, ensuring delivery against agreed scope, time and budget, while maintaining strong customer relationships and commercial control.
What You'll Be Doing:
Delivery & Execution
- Lead end-to-end software implementation and upgrade projects
- Manage scope, schedules, budgets and deliverables
- Coordinate cross-functional delivery teams across multiple locations
Client & Stakeholder Management
- Act as the primary delivery contact for customers
- Lead project meetings, reporting and milestone sign-offs
- Build trusted, long-term client relationships
Risk, Change & Commercial Control
- Identify and mitigate risks throughout the project lifecycle
- Manage formal scope and change control processes
- Track financials, forecasting and billable activity
Continuous Improvement
- Apply structured delivery methodologies (PRINCE2, PMP, PMQ or similar)
- Contribute to delivery process improvements
- Support go-lives, including occasional evening or weekend work where required
Experience:
- 3-5+ years' experience delivering customer-facing software or IT implementation projects
- Experience working in software, technology or professional services environments
- Strong organisational, communication and stakeholder management skills
- Commercial awareness with experience managing budgets and tracking financials
- Experience working within structured governance frameworks and Agile/hybrid delivery models
- Formal PM certification (PRINCE2, PMP, PMQ, MSP or equivalent) preferred
Desirable
- Enterprise or tier-one client delivery experience
- Exposure to supply chain, warehouse or operational systems
Why Join?
- Work on impactful, mission-critical projects for global clients
- Join a collaborative, growth-focused software organisation
- Clear progression and structured development conversations
- Empowerment to take ownership and drive outcomes
- Hybrid working (Belfast or UK-based)
- Limited travel (approx. 5-10% international as required)
Please apply now if you are meeting the above criteria, or contact Andrew Harrison directly.
