Modern Workplace Engineer (Infrastructure Services)
A senior hands-on role taking ownership of enterprise workplace platforms across Microsoft 365 and identity, permanent and full-time, Monday to Friday and fully office-based, paying around £50,000.
About the Company
Our client is a large, established organisation with a complex technology estate that supports a large number of users. Their IT Operations function is investing in its workplace environment, with a programme of improvements and infrastructure projects underway. They’re looking for an experienced engineer to join their Infrastructure Services team, bringing senior technical depth and the ownership to match.
The Role
You’ll be the technical authority for the organisation’s core workplace platforms. Your work will be a mix of design, day-to-day operations and project delivery. When complex issues land, you’ll be the person who gets to the bottom of them and makes sure they don’t come back. Alongside that, you’ll shape how Microsoft 365, identity and collaboration services develop. You’ll also lead maintenance and upgrade work and help deliver larger infrastructure projects with internal teams and suppliers. It’s a role with real influence over technology decisions in a large enterprise environment.
Key Responsibilities
- Own the organisation’s enterprise workplace technologies, keeping them secure, resilient and fit for purpose.
- Act as the senior escalation point for complex incidents and problems, leading root cause analysis.
- Design, implement and maintain solutions across Microsoft 365, Entra ID, Active Directory and Exchange Online.
- Manage hybrid identity across on-premises Active Directory and Entra ID.
- Lead planned maintenance, upgrades and patching to keep platforms current and stable.
- Spot opportunities to improve service performance and efficiency, and drive those improvements through.
- Contribute to the design and delivery of infrastructure projects and wider technology improvements.
- Work with internal teams and third-party suppliers to deliver effective, well-supported solutions.
What You’ll Need
- At least five years in a specialist infrastructure, architecture or technical delivery role within a medium to large organisation is essential, and the single most important thing we are looking for.
- Strong Microsoft 365 administration and workplace platform operations experience is essential.
- In-depth technical knowledge of Active Directory, Hybrid Identity and Microsoft Entra ID is essential.
- Hands-on experience with Exchange Online is essential.
- Experience supporting Microsoft Teams, OneDrive and wider collaboration technologies is essential.
- A track record of handling complex escalations and driving root cause analysis is highly advantageous.
- Experience contributing to the design of solutions as well as running them is highly advantageous.
- Experience delivering infrastructure projects alongside third-party suppliers is a strong advantage.
- A proactive approach to service improvement and platform lifecycle management is desirable.
Why Apply?
- You’ll take full technical ownership of enterprise-scale workplace platforms.
- You’ll have real influence over technology decisions in a large, complex organisation.
- The work is varied, combining architecture, hands-on operations and project delivery.
- You’ll be involved in major infrastructure projects as the workplace environment develops.
- You’ll join an established IT Operations function with a stable, supportive team around you.
- This is a permanent, full-time role, Monday to Friday, paying around £50,000.
Note For Applicants
All candidates must be currently residing in NI and have full UK Right to Work. Visa Sponsorship for this role is not provided.
Interested?
For a confidential conversation about the role, contact Jordan Madden at jordan@ochopeople.com.
