Salesforce Senior Analyst

Full-time | High-growth Product Environment

The Opportunity

We're working with a scaling, product-led organisation building out the next generation of capabilities across a merchant-first ecosystem.

This is a Senior Salesforce Analyst role sitting at the intersection of business, product, and engineering. You'll play a key role in translating real-world problems into scalable Salesforce solutions, working closely with stakeholders across the business.

This is not a ticket-taking role. It's for someone who can own problems end-to-end, operate with ambiguity, and deliver high-quality solutions in a fast-moving, agile environment.

What You'll Be Doing

• Partner with product, architecture, and business teams to translate requirements into scalable Salesforce solutions
• Analyse and break down complex business processes into well-defined features and solution designs
• Own solution design across data modelling, automation, security, and UX
• Support development teams to ensure well-architected, best practice Salesforce implementations
• Build proof of concepts to validate ideas and demonstrate platform capabilities
• Drive best practice adoption, including governance around AI-assisted development and code quality
• Contribute to the ongoing evolution of the Salesforce platform and wider ecosystem
• Act as a key contributor across cross-functional delivery teams, including troubleshooting and high-priority issue resolution
• Stay ahead of Salesforce releases and AI tooling advancements, bringing innovation into the business where relevant

What We're Looking For

• 6+ years' experience in a Salesforce Analyst / Developer / Admin capacity
• Strong understanding of Salesforce architecture, best practices, and platform capabilities
• Proven experience across Salesforce Clouds (Sales, Service, etc.)
• Hands-on experience with Flow Builder and declarative automation
• Ability to design across data models, security models, and system integrations
• Experience working with AI-assisted development tools, with the ability to review and validate outputs
• Strong stakeholder management skills with the ability to translate business needs into technical solutions
• Comfortable operating in ambiguous, fast-paced environments
• Excellent communication skills across both technical and non-technical audiences

Nice to have:

• Lightning Component experience
• Exposure to quoting, e-signature, or voice solutions within Salesforce
• Experience in product-led or scaling environments

Why This Role?

• High-impact position with ownership across end-to-end solution delivery
• Opportunity to work in a modern, product-driven environment
• Strong focus on innovation, AI adoption, and continuous improvement
• Collaborative culture with empowered teams and minimal bureaucracy

Next Steps

If this sounds like your kind of role, reach out directly to Ryan Quinn at OCHO on LinkedIn for a confidential conversation.